Loopique Platform Terms And Conditions of Newsletter Delivery

Table of Contents

• General
• Definitions
• Technical requirements
• General rules
• Newsletter Delivery Agreement
• Complaints about the Newsletter
• Processing of personal data
• Out-of-court dispute resolution
• Changes to the Terms and Conditions
• Final provisions

§ 1. General

1. These Terms and Conditions (hereinafter referred to as the "Terms and Conditions" or "TOS") define the terms and conditions for the delivery of the Newsletter of the "Loopique" Platform operating at the Internet address https://www.loopique.com/ (hereinafter referred to as the "Platform").

2. The Terms and Conditions are the terms and conditions referred to in Article 8 of the Act of 18 July 2002 on the provision of electronic services (hereinafter: "the Act on the provision of electronic services").

3. The Supplier of the newsletter is LOOPIQUE Spółka z ograniczoną odpowiedzialnością (address of the fixed place of business: Opaczewska 43, 02-201 Warsaw, Poland), entered into the Central Register of Information on Economic Activity kept by the minister in charge of economy, with NIP: 7011267466, REGON number: 542118696 (hereinafter: "Supplier").

4. Contact with the Supplier is possible via:

   • e-mail – at: contact@loopique.com;
   • traditional mail – at: skr. poczt. 20, Opaczewska 43, 02-201 Warsaw, Poland;
   • phone number – at +48 789 029 073.

5. Before subscribing to the Newsletter, the Subscriber is obliged to read and accept the Terms and Conditions and the Privacy Policy.

6. In matters not covered by the Terms and Conditions, the provisions of the Platform Terms and Conditions available at: https://www.loopique.com/legal/terms-of-service (hereinafter: "Platform Terms and Conditions or „Platform TOS"").

§ 2. Definitions

Capitalized words used in the Terms and Conditions have the following meanings:

Platform – the term defined in § 1 section 1 of the Terms and Conditions;

Supplier – the term defined in § 1 section 3 of the Terms and Conditions;

Consumer – a natural person performing a legal transaction with the Supplier not directly related to their business or professional activity;

Newsletter – digital content within the meaning of the provisions of the Consumer Rights Act, including commercial information on the current activity of the Supplier (including information about new products and promotions available on the Platform);

Non-compliance – means non-compliance of the Newsletter with the Newsletter Delivery Agreement (the criteria for assessing the compliance of the Newsletter with the Newsletter Delivery Agreement are specified in Article 43k(1)-(2) of the Consumer Rights Act);

Privacy Policy – a document containing information on the processing of Subscribers personal data by the Supplier;

Entrepreneur – a natural person, a legal person or an organizational unit without legal personality, which is granted legal capacity by specific Terms and Conditions, conducting business or professional activity in its own name;

Entrepreneur with Consumer Rights – a natural person conducting business or professional activity on their own behalf, who has concluded an Agreement with the Supplier directly related to their business activity, but not having a professional character for this person, resulting in particular from the subject of their business activity;

Terms and Conditions – the term defined in § 1 section 1 of the Terms and Conditions;

Platform Terms and Conditions – the term defined in § 1 section 6 of the Terms and Conditions;

Subscriber – a person who is a Consumer, Entrepreneur or Entrepreneur with Consumer rights, who has concluded a Newsletter Delivery Agreement with the Supplier or has taken steps to conclude it;

Newsletter Delivery Agreement – an agreement for the provision of the Newsletter within the meaning of the provisions of the Consumer Rights Act, under which the Supplier undertakes to provide the Newsletter to the Subscriber free of charge for an indefinite period of time, and the Subscriber undertakes to provide the Supplier with personal data;

Consumer Rights Act – the Act of 30 May 2014 on Consumer Rights;

Act on the provision of electronic services – the term defined in § 1 section 2 of the Terms and Conditions.

§ 3. Technical requirements

1. In order to receive the Newsletter, it is necessary jointly: a) Internet connection; b) having devices that allow you to use Internet resources; c) using a web browser that allows hypertext documents to be displayed on the screen of the device, linked to the Internet by a web service and that supports the JavaScript programming language, and also accepts cookies; d) having an active e-mail account.

2. The Platform prohibits the use of viruses, bots, worms or other computer codes, files or programs (in particular those automating the processes of scripts and the Platform or other codes, files or tools).

3. The Supplier informs that it uses cryptographic protection of electronic transfer and the Newsletter by using appropriate logical, organizational and technical measures, in particular to prevent third parties from accessing data, including SSL encryption, the use of access passwords and antivirus or anti-unwanted software programs.

4. The Supplier informs that despite the application of the security measures referred to in section 3 above, the use of the Internet and services provided by electronic means may be at risk of malware getting into the ICT system and the Subscriber's device or obtaining access to data on this device by third parties. In order to minimize the above-mentioned threat, the Supplier recommends the use of antivirus programs or means protecting identification on the Internet.

§ 4. General rules

1. The Subscriber is obliged to use the Newsletter in a manner consistent with the provisions of generally applicable law, the provisions of the Terms and Conditions, as well as with good practices.

2. Your submission of illegal content is prohibited.

§ 5. Newsletter Delivery Agreement

1. In order to conclude the Newsletter Delivery Agreement, the Subscriber should provide the Supplier with an e-mail address and submit a statement of consent to receive the Newsletter, read the Terms and Conditions and the Privacy Policy and accept their provisions.

2. The activities indicated in section 1 above may be performed in any way, in particular by filling in an electronic form made available on the Platform by the Subscriber.

3. The Newsletter Delivery Agreement is concluded for an indefinite period of time.

4. The Supplier informs, and You acknowledge that: a) the delivered Newsletter is not subject to subsequent updates; b) the frequency and timing of the Newsletters are not predetermined and depend on the current situation of the Supplier.

5. The Newsletter is delivered by e-mail to the e-mail address provided by the Subscriber.

6. The Subscriber may terminate the Newsletter Delivery Agreement at any time and without giving a reason with immediate effect. Moreover, pursuant to Article 27 et seq. of the Consumer Rights Act, the Subscriber who is a Consumer or an Entrepreneur with Consumer rights may withdraw from the Newsletter Delivery Agreement without giving a reason, within 14 (fourteen) days from the date of its conclusion.

7. Withdrawal from the Newsletter Delivery Agreement or its termination, regardless of the basis for doing so, requires the Subscriber to submit an appropriate statement to the Supplier. The declaration referred to in the preceding sentence may be made by: a) clicking on the link to unsubscribe from receiving the Newsletter sent with each Newsletter; b) sending the Supplier a statement of withdrawal from the Newsletter Delivery Agreement or its termination by e-mail. The statement referred to in this point 2 may also be submitted on the form constituting Appendix No. 2 to the Act on Consumer Rights.

8. The Supplier shall suspend the delivery of the Newsletter to the Subscriber immediately after the Subscriber performs one of the activities indicated in section 7 above.

§ 6. Complaints about the Newsletter

1. The provisions of this paragraph 6 apply only to Subscribers who are Consumers or Entrepreneurs with Consumer rights.

2. The Newsletter delivered to the Subscriber by the Supplier must comply with the Newsletter Delivery Agreement at the time of delivery.

3. The Supplier shall be liable for the Non-Compliance existing at the time of delivery of the Newsletter and disclosed within 2 (two) years from that moment.

4. In the event of disclosure of Non-Compliance, the Subscriber may file a complaint requesting that the Newsletter be brought into compliance with the Newsletter Delivery Agreement.

5. The complaint shall be submitted by e-mail to the address indicated in § 1 section 4 point 1 of the Terms and Conditions.

6. The complaint should include: a) the Subscriber's name and surname; b) e-mail address; c) a description of the disclosed Non-Compliance; d) request to bring the Newsletter into compliance with the Newsletter Delivery Agreement.

7. The Supplier may refuse to bring the Newsletter into compliance with the Newsletter Delivery Agreement if this is impossible or would require excessive costs for the Supplier.

8. After considering the complaint, the Service Supplier provides the Subscriber with a response to the complaint, in which: a) acknowledges the complaint and indicates the planned date of bringing the Newsletter into compliance with the Newsletter Delivery Agreement; b) refuses to bring the Newsletter into compliance with the Newsletter Delivery Agreement for the reasons indicated in paragraph 7 above; c) rejects the complaint due to its unfoundedness.

9. The Supplier shall respond to the complaint by e-mail within 14 (fourteen) days from the date of its receipt.

10. If the complaint is accepted, the Supplier at its own expense brings the Newsletter into compliance with the Newsletter Delivery Agreement within a reasonable time from the moment of receipt of the complaint and without undue inconvenience to the Subscriber, taking into account the nature of the Newsletter and the purpose for which it is used. The planned date of bringing the Newsletter into compliance with the Newsletter Delivery Agreement is indicated by the Supplier in the response to the complaint.

11. In the event of disclosure of the Non-Compliance, the Subscriber may submit to the Supplier a statement of withdrawal from the Agreement when: a) bringing the Newsletter into compliance with the Newsletter Delivery Agreement is impossible or requires excessive costs; b) The Supplier has not brought the Newsletter into compliance with the Newsletter Delivery Agreement in accordance with section 10 above; c) The non-compliance continues even though the Supplier has tried to bring the Newsletter into compliance with the Newsletter Delivery Agreement; d) The non-compliance is so significant that it justifies withdrawal from the Newsletter Delivery Agreement without prior demand from the Supplier to bring the Newsletter into compliance with the Newsletter Delivery Agreement; e) it is clear from the Supplier's statement or circumstances that the Supplier will not bring the Newsletter into compliance with the Newsletter Delivery Agreement within a reasonable time or without undue inconvenience to the Subscriber.

12. The statement of withdrawal from the Agreement may be submitted by e-mail to the address indicated in § 1 section 4 point 1 of the Terms and Conditions.

13. The statement of withdrawal from the Agreement should include: a) the Subscriber's name and surname; b) e-mail address; c) the date of delivery of the Newsletter; d) a description of the disclosed Non-Compliance; e) indication of the reason for making the statement, selected from among the reasons indicated in section 11 above; f) declaration of withdrawal from the Agreement.

14. The Subscriber may not withdraw from the Newsletter Delivery Agreement if the Non-Compliance is insignificant.

15. If the Subscriber withdraws from the Newsletter Delivery Agreement, the Supplier shall suspend the delivery of the Newsletter immediately after receiving the statement of withdrawal from the Newsletter Delivery Agreement.

§ 7. Processing of personal data

Information on the processing of personal data by the Supplier can be found in the Privacy Policy available at: https://www.loopique.com/legal/privacy-policy.

§ 8. Out-of-court dispute resolution

1. The provisions of this § 8 apply only to Subscribers who are Consumers.

2. The Subscriber has the option of using out-of-court methods of handling complaints and pursuing claims.

3. Detailed information on the possibility for the Subscriber to use out-of-court methods of handling complaints and pursuing claims and the rules of access to these procedures are available at the following offices and websites: a) district (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection; b) Provincial Inspectorates of Trade Inspection; c) Office of Competition and Consumer Protection.

4. The Supplier informs that unless such an obligation arises from the mandatory provisions of law, he does not use out-of-court methods of dealing with complaints and pursuing claims.

§ 9. Changes to the Terms and Conditions

1. The Supplier may amend the Terms and Conditions in the event of: a) changes to the Supplier's data; b) changes in the Supplier's business; c) the Supplier begins to provide new services, modifies or ceases to provide existing services; d) make technical modifications to the Newsletter requiring adaptation of the provisions of the Terms and Conditions; e) legal obligation to make changes, including the obligation to adapt the Terms and Conditions to the current legal status.

2. The Subscribers will be informed about the change to the Terms and Conditions by publishing their amended version on the Platform. At the same time, the amended version of the Terms and Conditions will be sent to the Subscribers by e-mail.

3. A Subscriber who does not agree to the amendment to the Terms and Conditions may terminate the Agreement for the delivery of the Newsletter with immediate effect within 7 (seven) days from the date of receipt of the amended version of the Terms and Conditions by e-mail. Failure to terminate shall be deemed to be consent to the amendment of the Terms and Conditions.

4. The Newsletter Delivery Agreement shall be terminated by the Subscriber submitting to the Supplier a statement of termination of the Newsletter Delivery Agreement. The statement referred to in the preceding sentence may be sent by e-mail to the address indicated in paragraph 1 section 4 point 1 of the Terms and Conditions.

5. Immediately after receiving the statement referred to in section 4 above, the Supplier shall suspend the delivery of the Newsletter.

§ 10. Final provisions

1. The applicable law for the Terms and Conditions and the Newsletter Delivery Agreement is the Polish law. However, the choice of Polish law made in the preceding sentence does not deprive the Consumer of protection under the provisions of foreign law, which cannot be excluded by way of an agreement and which would be applicable in the absence of the choice of Polish law made in the preceding sentence.

2. The current version of the Terms and Conditions is effective from 13 September 2025.